RepairPal and Cinch Announce Partnership to Empower Auto Shops with Data-Driven Marketing Automation

12 September 2023

Together, RepairPal and Cinch offer shop solutions for increasing customer retention and ARO, and offer a comprehensive customer onboarding experience to set each shop up for long-term success.

San Francisco, CA - Repa irPal, the trusted online platform for automotive repair and maintenance services, is excited to announce a strategic partnership with Cinch, a cutting-edge, data-driven marketing automation platform designed to revolutionize local businesses, including full-service auto shops. This collaboration aims to empower RepairPal’s Certified network to bring in more revenue and save time by unleashing the power of data-driven marketing.

RepairPal has been the go-to resource for vehicle owners seeking trusted auto repair and maintenance. RepairPal Certified shops have the right experience and training, tools and equipment, and high quality parts to repair vehicle’s correctly the first time. All RepairPal Certified locations have been evaluated to the highest standards of quality, customer satisfaction, and fair pricing.

Cinch brings back shops’ highest value customers more often with data science and marketing automation by consolidating customer communications, custom marketing templates. With customer data and marketing in one-platform, shops can send the right message to the right customer at the right time.

Our partnership with Cinch aligns perfectly with RepairPal’s mission to empower our Certified network with tools and resources that enhance their business operations. With Cinch's data-driven marketing platform, our network members can take their marketing efforts to the next level and achieve greater business success.

-Kathleen Long, CRO at RepairPal

One of our core goals at Cinch is to help shops retain customers and encourage loyalty. We're excited for the partnership with RepairPal, as they share this vision of making it easier for the business to build trust and value for their customers. I believe this relationship will offer an incredible value for shops looking to build meaningful relationships and better businesses.

-Justin Rae, CEO and Founder of Cinch

About Cinch

Cinch is a data-driven, multi-channel marketing automation platform for local businesses like quick lubes, full-service auto shops, and pest control companies. It integrates directly with your POS, so your customer data stays organized and accurate. With your data and marketing in one-platform, you can send the right message to the right person at the right time. More information is available at www.Cinch.io.

About RepairPal

Established in 2007, RepairPal connects consumers with certified trustworthy mechanics throughout the US. Large, trusted companies including USAA, CarMax, and Consumer Reports send their members and customers to RepairPal Certified shops, knowing they will get high-quality repairs at a fair price. More information is available at www.RepairPal.com.

Please contact pr@repairpal.com with questions or for further information.