RepairPal and Goodhood Announce Strategic Partnership to Enhance Auto Repair Services with Car Genius

27 August 2024

RepairPal and Goodhood partner to enhance auto repair services with Car Genius, offering expert advice and access to trusted Certified shops.

San Francisco, CA – RepairPal, the trusted resource for accurate auto repair estimates and trusted, Certified repair shops, is thrilled to announce a strategic partnership with Goodhood, a provider of at-home car maintenance and repair services. This collaboration offers access to trustworthy RepairPal Certified shops in the area, where mobile coverage is not available, as well as the integration of Car Genius services into Goodhood's offerings.

Enhancing Customer Experience with RepairPal’s Car Genius

The partnership will enable Goodhood customers to access RepairPal's Car Genius services, providing them with expert advice and insights for their vehicle needs for mid to major mechanical repairs. Using Car Genius, RepairPal offers consumers personalized guidance and support, helping them make informed decisions about their vehicle repairs and maintenance. Car Genius technicians are certified experts who can assist customers with advice on necessary repairs, parts identification, quotes, general questions, and appointment scheduling.

We're thrilled to join forces with Goodhood, a company equally dedicated to delivering top-quality, convenient auto repair services. With access to over 3,000 RepairPal Certified shops nationwide, customers can easily get quotes and book appointments online, or consult with an auto expert directly. By incorporating Car Genius, we're empowering customers with the knowledge and confidence they need to make informed decisions about their vehicle care. In an industry where trust is often a concern, Car Genius plays a vital role in building and maintaining customer confidence.

Kathleen Long, Chief Revenue Officer at RepairPal

Making Trustworthy Car Repairs More Accessible

Goodhood's innovative approach brings certified mechanics directly to customers' homes, offering a convenient and hassle-free alternative to traditional repair shops. For areas where Goodhood is not available RepairPal shops can assist. Additionally, Goodhood offers a mobile app, enhancing accessibility and convenience for customers who prefer on-the-go services.

We are thrilled to partner with RepairPal & incorporate Car Genius into our service offering. Customers can now get a mechanic to their house where we have coverage or use RepairPal’s network of shops where we don’t have coverage... yet. Now, customers nationwide can get a service in the most convenient way possible. Either a mechanic to their house or from a reputable, vetted repair shop via RepairPal. This aligns with our mission to put car care in your pocket.

Prashant Salla, CEO at Goodhood

A Win-Win for Consumers and the Industry

This partnership combines the strengths of two leading companies dedicated to improving the customer experience. With RepairPal's Car Genius and Goodhood's at-home services, consumers can enjoy greater convenience, transparency, and peace of mind when it comes to maintaining their vehicles. Additionally, RepairPal Certified shops will be offered to Goodhood customers nationwide, ensuring access to top-quality repair services wherever they are.

About Goodhood

Goodhood is on a mission to put car care in your pocket. A leading at-home car maintenance service that offers a convenient alternative to traditional repair shops. With an NPS of 93, Goodhood’s core value is customer service in an industry where the NPS is very low. Goodhood members enjoy free unlimited oil changes in their driveway, discounts on all repairs, national roadside assistance along with Insurance quotes, all accessed via a mobile app.

More information is available on Goodhood.auto, or find Goodhood on the App Store or Google Play.

About RepairPal

Established in 2007, RepairPal connects consumers with certified trustworthy mechanics throughout the US. Large, trusted companies including USAA, CarMax, and Consumer Reports send their members and customers to RepairPal Certified shops, knowing they will get high-quality repairs at a fair price. More information is available at RepairPal.com.

Please contact pr@repairpal.com with questions or for further information.