RepairPal’s Car Genius wins MOTOR’s Top 20 Award for automotive innovation, offering expert advice and seamless support for car owners.
San Francisco, CA – RepairPal is thrilled to announce that its innovative service, Car Genius, has been awarded one of MOTOR’s Top 20 Awards for outstanding automotive innovations. This is RepairPal’s second nomination and win since 2022. This prestigious recognition highlights the significant impact Car Genius has made in the automotive industry by providing expert advice, reliable information, and an exceptional user experience.
MOTOR’s Top 20 Awards celebrate the most innovative products and solutions in the automotive field, with winners selected by votes from industry professionals. Car Genius was recognized for its role in providing free expert advice, reliable information, and seamless support to car owners and professionals alike.
RepairPal’s partners have access to Car Genius to offer their customers free access to expert car advice. This service enhances customer satisfaction by providing reliable guidance on vehicle maintenance and repair, helping partners strengthen their relationships with customers.
About Car Genius
Car Genius is a free, revolutionary service designed to enhance the automotive experience for car owners. Key features include:
- Expert Advice: Access to highly-qualified technicians who can help car owners understand potential issues, best practices, repair costs, and what to expect before visiting a shop. Consumers rate Car Genius services nearly perfect, with a 9.9 out of 10 rating.
- Building Customer Trust: Streamlining the communication process between car owners and service providers, reducing misunderstandings and ensuring a smoother service experience.
- Encouraging Preventative Maintenance: Helping car owners stay on top of essential maintenance tasks, preventing costly repairs, and keeping vehicles running smoothly.
- Empowering Car Owners: Giving car owners the tools and knowledge to take control of their vehicle's health, leading to more confident decisions and a better overall car ownership experience.
- Providing Peace of Mind: Helping customers decipher repair estimates, and provides follow-up support, making car maintenance transparent and less stressful.
- Helping Partners Elevate Customer Service: RepairPal’s partners use Car Genius to provide their customers with complimentary access to expert car advice. By offering this valuable service, partners can boost customer satisfaction through reliable vehicle maintenance and repair guidance, ultimately gaining stronger customer relationships.
We are incredibly honored to have Car Genius recognized as one of MOTOR’s Top 20 innovations. This award is a testament to the hard work and dedication of our team in creating a service that truly empowers car owners and creates a smoother experience for consumers with the auto repair shop. We are grateful to the industry professionals who voted for us and supported our mission to elevate the automotive industry as a whole by emphasizing expertise and trustworthiness.
-Kathleen Long, Chief Revenue Officer at RepairPal
RepairPal’s partners integrate Car Genius to provide their customers with access to top-tier automotive expertise. Additionally, Car Genius helps partners build trust and loyalty by empowering their customers with the knowledge and confidence to make informed decisions about their vehicles. With Car Genius, RepairPal partners are not just offering a service—they're creating a superior customer experience.
For more information about how Car Genius can help your business, get in touch with the RepairPal partner team by visiting repairpal.com/partners.
To see more Motor Top 20 Winners, visit motor.com/top20awards-winners
About MOTOR
MOTOR Information Systems, a Hearst Company, is one of the world’s premier suppliers of automotive data and since 1903, has provided accurate, thorough and timely information. For more information, visit motor.com.
About RepairPal
Established in 2007, RepairPal connects consumers with certified trustworthy mechanics throughout the US. Large, trusted companies including USAA, CarMax, and Consumer Reports send their members and customers to RepairPal Certified shops, knowing they will get high-quality repairs at a fair price. More information is available at RepairPal.com.
PR Contact: J’aime Davis | Director of Marketing, pr@repairpal.com
