RepairPal Partners with Ownli to Enhance Policyholder Engagement and Drive Shop Referrals

28 January 2025

The new partnership connects policyholders to trusted repair shops through Ownli’s insurer-driven data marketplace.

San Francisco, CA – RepairPal, the leading provider of trusted auto repair solutions, is excited to announce a strategic partnership with Ownli, a platform that enables insurers to better engage with their policyholders through data check-ins and value-added services. This collaboration brings significant benefits to consumers, insurance carriers, and auto repair shops alike by enhancing the way policyholders care for their vehicles.

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"Partnering with Ownli is an exciting opportunity to expand our reach and further support our network of trusted auto repair shops. By integrating RepairPal into Ownli’s marketplace, we’re making it easier for policyholders to access Certified shops while helping insurers offer more personalized experiences. This partnership strengthens our mission to bring transparency and reliability to the automotive repair industry."

Kathleen Long, Senior Director, Business Operations and Strategy at RepairPal

Through this partnership, RepairPal’s network will now be available within the Ownli Marketplace, giving policyholders access to Certified repair shops directly through their insurer’s platform. This means that insurers leveraging Ownli’s data check-ins can seamlessly connect their policyholders with trusted auto repair services, enhancing customer experience and loyalty. RepairPal Certified shops already receiving referrals from USAA and Consumer Reports will now also benefit from referrals within Ownli’s expanding network.

"This collaboration with RepairPal reinforces Ownli’s mission to help insurers better serve their policyholders through personalized, data-driven engagement. By integrating RepairPal’s network into our marketplace, we’re making it easier for policyholders to access essential services while strengthening the relationship between insurers, auto repair shops, and consumers."

Elan Nyer, CEO and Co-Founder, Ownli

For repair shops, this partnership represents a new avenue for attracting customers and increasing business. RepairPal Certified shops will be featured as a value-added service within Ownli's ecosystem, allowing insurers to encourage timely vehicle maintenance and enhance retention with meaningful, data-driven perks.

About Ownli

Ownli is a data-powered engagement platform that helps insurers build stronger relationships with policyholders by capturing certified first-party data through user-friendly check-ins. Through Ownli’s marketplace, policyholders can access valuable services while maintaining full control over their data. Learn more at ownli.co.

For further inquiries, please contact marketing@ownli.co.

About RepairPal

Established in 2007, RepairPal connects consumers with Certified, trustworthy mechanics throughout the U.S. Large, trusted companies—including USAA, CarMax, and Consumer Reports—refer their members and customers to RepairPal Certified shops, knowing they will receive high-quality repairs at fair prices. More information is available at RepairPal.com. RepairPal, Inc. is a wholly owned subsidiary of Yelp, Inc.

For further inquiries, please contact pr@repairpal.com.